Privacy Policy

Last Updated: Aug 15, 2024

The "Crossword Chef" app (hereafter referred to as the "Service") is a Freemium application developed and provided by App Chefs Inc (hereinafter referred to as "We," "Our," or "Us"). This document informs users of our policies regarding the collection, use, and disclosure of Personal Information for anyone deciding to use the Service.

By using our Service, users agree to the collection and use of information as described in this policy. We are committed to ensuring the privacy of our users, and any Personal Information collected is utilized for enhancing the Service only.

For the purposes of this Privacy Policy, all the terms will carry the same meanings as outlined in our Terms and Conditions, accessible within the "Crossword Chef" app, unless otherwise specified.

  1. Information Collection and Use

Our Service utilizes various third-party services to ensure efficient and reliable performance. Below is a list of these services, which may process or store some of your data:

  • Supabase Authentication: Used for authenticating and managing user accounts.

  • Supabase Database: Stores crosswords, words, clues, and any metadata related to the users’ gameplay.

  • Supabase Storage: Stores any necessary images, like user profile pictures.

  • RevenueCat: Manages in-app purchases and subscriptions.

  • Sentry IO: Helps in monitoring the app's performance to provide an optimized experience. Also monitors app stability, providing us with reports on app crashes.

  • PostHog: Provides insights into app usage and user engagement.

Each of these services operates with its own Privacy Policy and security measures. We recommend users familiarize themselves with these policies through the respective service's official documentation or website.

  1. Log Data

In the event of errors within the app, we collect data and information on users' devices through third-party products, termed as Log Data. This may encompass details such as the device's IP address, device name, operating system version, app configuration during the Service's use, time, and date of usage, among other statistics.

  1. Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

While our Service doesn’t explicitly utilize cookies, third-party codes and libraries incorporated might employ cookies to gather information and optimize their services.

  1. Service Providers

We occasionally collaborate with third-party companies and individuals for various reasons:

  • Facilitation of our Service.

  • Offering the Service on our behalf.

  • Executing Service-associated services.

  • Analyzing Service usage.

Users should be aware that these third parties might access limited Personal Information to perform tasks on our behalf. However, they are bound to maintain confidentiality and cannot employ the information for other purposes.

  1. Security

Ensuring the privacy and security of users' Personal Information is paramount to us. While we adopt widely-accepted protection measures, no digital transmission or storage method is entirely secure. Please be aware that no security measures can guarantee absolute protection. Therefore, we cannot be held responsible or liable for any unauthorized access, breaches, or other security-related incidents that may compromise the integrity or confidentiality of user data.

  1. Data Retention for Paid Users

For users who subscribe to our premium services or make in-app purchases, we retain certain transactional data related to your purchases, as required by financial and taxation regulations. This may include details of your transactions, but not your financial instrument information (like credit card numbers).

Even after you cease to be a paid subscriber, we might hold onto your transactional data for a legally required period, usually determined by financial and tax obligations. If you choose to delete your account or remove your personal gameplay, and associated data, you have the capability to do so within the app itself. However, while you can remove personal content, the necessary transactional data related to your purchases might still be retained by us to comply with legal requirements.

  1. Links to Other Sites

Our Service may contain links leading to external sites. Clicking on third-party links redirects users to these sites, which are not governed by this Privacy Policy. We recommend users review the privacy policies of such sites. We assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

  1. Children’s Privacy

Our Service is not designed for individuals below the age of 13. We do not intentionally gather personally identifiable information from children under 13. Since we do not have a mechanism to determine the age of our users, if guardians or parents believe that a child under 13 has provided personal information to our Service, they should contact us immediately for corrective action. Upon verification, we will take immediate steps to remove such data from our servers.

  1. Change of Ownership

In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets, your personal information may be transferred to a new owner. If such a transaction occurs, you will be notified, and you'll be provided with a notice regarding the change in control and practices, and choices you may have regarding your personal information.

  1. Children’s Privacy

We retain user data for as long as the user account remains active or as needed to provide our services. If a user wishes to delete their account or request their data be removed or accessed, they can contact us at legal@appchefs.dev. We aim to handle such requests within a reasonable timeframe.

  1. International Data Transfers

Our Service might process or store data outside of your country of residence. These international transfers of personal data are made to facilitate our global operations and to provide and improve the Service. We are committed to protecting your privacy and the confidentiality of your personal data, wherever it is processed or stored.

  1. Changes to This Privacy Policy

This Privacy Policy may undergo periodic updates. Users are advised to review this page for any changes. All modifications will be updated on this page. The policy revision date is 2024-08-15.

  1. Contact Us

For inquiries or feedback regarding this Privacy Policy, kindly contact us at legal@appchefs.dev.

Created by App Chefs Inc.